**TERMS OF SERVICE**
By accessing or using Shipots, you agree to these Terms of Service.
### 1. Service Provider
**GNC Arge Danışmanlığı ve Yazılım Hizmetleri Sanayi Ticaret Limited Şirketi**
Ayazağa Mah. Kemerburgaz Cad. Vadistanbul Park 7C Blok No:7 D, No:15 Sarıyer/İstanbul, Türkiye
Mersis: 0396163377100001 · Tax Office/No: Maslak / 3961633771
Phone: +90 532 557 99 31 · E-mail: info@shipots.com · Support: destek@shipots.com · KEP: gncargedanismanligi@hs06.kep.tr
### 2. The Service
Shipots is a cloud-based ship/fleet management SaaS for shipowners and maritime operators.
### 3. Subscription & Payment
Monthly or annual plans. Payments processed by PayTR virtual POS with 3D Secure. **No auto-renewal**; user must initiate a new payment. VAT included.
### 4. User Obligations
You are responsible for confidentiality of your credentials. No unlawful use, no violation of third-party rights, no unauthorized access attempts.
### 5. Intellectual Property
Name, logo, source code, design and content of Shipots belong to the company. Unauthorized copying, distribution or derivative works prohibited.
### 6. SLA
Target uptime 99.5% monthly. Planned maintenance is announced in advance. Force majeure interruptions are outside SLA.
### 7. Limitation of Liability
Service is provided ''as-is''. No liability for indirect damages. Total liability capped at fees paid in the preceding 12 months.
### 8. Data & Backups
Daily backups. After subscription ends, data remains accessible for 30 days, then deleted. Users can export their data before termination.
### 9. Cancellation
Users can cancel anytime from the dashboard. Access continues until the end of the current period. See [Delivery & Refund Terms](/en/legal/refund).
### 10. Termination
Shipots may suspend or terminate service for violation of these Terms.
### 11. Changes
Terms may be updated. Significant changes are communicated via e-mail.
### 12. Governing Law & Jurisdiction
Turkish law applies. For non-consumer users, **Istanbul (Central) Courts and Enforcement Offices** have jurisdiction.
Last update: 16 April 2026